Managed Services

Indonesia: 32-server estate enters 24×7 managed operations

Board Sea Technology

A 32-server GPU estate in Indonesia is now running under Board Sea's 24×7 managed operations.

The service covers Level 1 data centre operations, GPU server management, network monitoring, RMA coordination and SLA-driven incident response. It is delivered by engineers stationed in-region, not by a remote help desk.

Response times are contractual rather than best effort: one hour to respond on P1, four hours on P2, and next business day on P3.

Monitoring runs on RCS, Board Sea's own platform, which gives one view across GPU, network, storage, security and facilities. Indonesia joins Singapore and Malaysia as the three markets where Board Sea runs Day 2 operations today.

A bright operations room with desk monitors showing abstract pale-blue charts and a glass wall to the data hall behind.
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